This is first episode of Product School, a series that seeks to help you develop better products inside your startup.
Today’s guest is Jacques Woodcock. Jacques is user-experience expert and the founder of The Kit, a CMS based on customer service.
Today I am going to be talking with Jacques about the discipline of user-experience design including action steps you can take to improve your product today.
About Jaques Woodcock
Jacques Woodcock is a digital strategiest who has experience and training in all disciplines from design to project management. He started working in the digital industry as a web designer prior to graduating with a degree in Graphic Design. He spent the next 9 years working for agencies whose focus ranged from music business to political to creative to interactive, learning multimedia, animation, Cold Fusion programming, JavaScript, PHP, Flash ActionScript along with other various technical and strategic skills. While at his last two agencies Jacques was trained on project management, business development and strategic planning before setting out on his own to form Kite Web Consulting and then developing a SaaS, theKit.
Connect With Jacques
https://twitter.com/#!/jacques_thekit
http://www.linkedin.com/pub/jacques-woodcock/2/512/8ba
http://www.kitportal.com
Product School For Founders: Product Strategy + User-Experience with Jacques Woodcock of The Kit [ 33:36 ] Play Now | Play in Popup | Download
